You can inform your customers about the possibility to put application icon of your shop to their mobile screen.
It can be done in a few steps:
- Launch your web browser (Chrome/Safari/Firefox/…) on your phone.
- Go to your shop URL address.
- Click the share/menu button and choose Add to Home Screen.
- Confirm.
Exact steps with images for iOS (iPhone/iPad)
www.macrumors.com/how-to/add-a-web-link-to-home-screen-iphone-ipad
Exact steps with images for Android
www.wikihow.com/Set-a-Bookmark-Shortcut-in-Your-Home-Screen-on-Android
FAQ
Can the shop automatically add an icon to customers' screens?
The shop technically cannot add anything to their screen on behalf of customers. Fortunately, modern web browsers won't allow such a security breach, but you can let customers know about the possibility. You can place instructions in the shop on how a customer can add the shop icon to their screen. This may be a list of steps similar to the one above. You can do a new article in the shop, where you describe it and direct customers there.