For automatic ordering, you need a module for connecting to the supplier's web service + the module for automatic ordering:
1) Supplier Web Service – Verification of online product availability – separately for each supplier
- This module is described here: docs.kvik.shop/help/external-services/webservice-of-suppliers-online-verification-of-product-availability
- This involves connecting to individual supplier web services. There is a separate module for each supplier.
2) Supplier Webservice – Automatic ordering
- The module in the admin panel allows you to automate ordering products from suppliers based on orders from your customers.
- This means you don't have to manually place orders on suppliers' e-shops several times a day – orders are sent automatically by the e-shop immediately after the customer places the order.
- This functionality also minimizes situations where the supplier sells out of a product before you have time to order it.
- You can set it up so that orders with a note are not ordered automatically, but only after verification by an operator. The operator then sends the verified customer order to the supplier(s) with a single click in the admin panel.
- Web services are currently available for more than 12 suppliers, and we are gradually adding more.
- To operate automatic ordering, you need this module + modules connecting to the web services of individual suppliers.
- When requesting activation of the module, please specify which suppliers you wish to connect to their web service.
- In the order details, you can see which items have been ordered, which have already been added to the order, and which have not been ordered.
- The complete history of ordered items is available, including when and which items were ordered from which supplier, as well as filtering options.
- You can set whether one order in the e-shop equals one order with the supplier, or whether one order with the supplier can contain multiple orders from the e-shop.
- You can set rules for when an order from the e-shop should not be automatically sent to the supplier and requires manual verification by an operator. Automatic sending is paused, for example, when:
- the order contains a note,
- it is recognized as a test order,
- the customer does not belong to the selected customer groups (if the list is empty, this condition is ignored and automatic sending applies to any customer),
- the order contains a returnable part,
- the order contains a product that cannot be returned.
- For the last two options, you can configure whether only the specific product or the entire order will not be automatically ordered.
- Example: www.dropbox.com/scl/fi/wj75655wfoy9mxk3cqc9z/webservice_supplier_order_UI_cs__optimised.mp4?rlkey=806riqzc5rug4h0jktwubkzp9&e=1&dl=0
FAQ
How can I enable the automatic ordering for suppliers?
You can allow automatic ordering in the "Webservice Supplier Order" module settings page in admin. yourdomain.xy/admin/settings/webserviceSupplierOrder
In the settings page you need to have at least one rule (grey box) in section "Module settings for all domains". When you have the rule set (you can set more than one) then you just need to enable the automatic ordering in the "WS Interconnetion Configuration" table. Specifically there is a "Automatically send WS orders" toggle in the last column.
How does the system recognize test order?
Test order is recognized using key word "test". They system searches for the word "test" in billing, contact and delivery details. If the word "test" is found in any of these then the order is considered to be test order.