1. How suppliers provide their data? 

  1. In the CSV file format save on FTP
    1. FTP of kvik.shop
    2. FTP of supplier
  2. Link of supplier 
  3. Webservice

2. Data format

3. Data with the TecDoc (hereinafter TD) connection  

  • In the supplier data, the supply/one line with TD connection must contain at least a combination of : 
  1. Either TD article number and TD brand ID
  2. Or TD article number and TD brand name

Data with TD connection are import like: 

  • During the import, in the first step system verify connection on TD brand. Just if the brand is verified, the system searches TD article number.
  • TD brand and TD article number are verified on TD:
    1. Either a product card is created and the supply is assigned to it
    2. or the system looks for an existing product card and the supply is assigned to it.
  • TD brand or TD article number not found on TD:
    • The product card is created and the supply is assigned to it.
    • The product is inactive by default. It's impossible to find him on the e-shop.
    • By default, the product name = product number and possibly its brand (if found on the TD), eg VAN VEZEL 038746.
    • In administration, you can add his information and eventually categorize and activate it.

4. Why a brand isn't verified on TD? 

  • A brand isn't allowed for your TD license
  • A supplier has wrong data
    • Wrong brand ID (Example: BOSCH has assigned ID 30, a supplier has ID 45667 in their data) 
    • Wrong brand name (Example: Supplier has a product with BOS brand name but the correct name is BOSCH in the TD)
    • The supplier doesn't mention any brand) 

TecDoc brand correction

  • If a supplier states in the data wrong brand name, we correct the wrong name in our system.
    • For example, the supplier will state the wrong FEBI name in the data. On TecDoc, the brand is listed under the name FEBI BILSTEIN.
  • The correction is used to find the part on TecDoc by brand so that relevant information can be retrieved.
  • If you encounter any discrepancy, please send us which supplier it is, what is the wrong and correct brand name.
    • For example, the supplier state FEBI in the data, but on TecDoc the brand is correctly named as FEBI BILSTEIN.